PRIVACY STATEMENT

The Mastro's name and reputation were built on a foundation of trust. This privacy policy describes the information Mastro’s collects through the services available on our web site, Mastro's.com and other Mastro's owned or operated web sites that link to this policy (collectively, the "Site"), the point of sale system in our retail environments, and how we use that information. Our policy also describes the choices you can make about how we collect and use your information.
By using our services and viewing this Site, you are consenting to the information collection, use and disclosure practices described in this privacy policy.

Privacy policy updates.

We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. Therefore, we encourage you to check the date of our privacy policy whenever you visit this Site for any updates or changes. If you have provided personal information to us, we will email you any modified versions of the privacy policy that might substantially affect the way we use or disclose your personal information. By providing such information, you agree to receive updates to the privacy policy via email.

If you have any questions about this privacy policy or have concerns that are not addressed here, please contact Mastro's at (800) 552-6379.

International users.

If you are located outside of the United States, please note that this Site is hosted on our computer servers in the United States. Any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.

Collection of information.

The provision of personal information to Mastro’s means that you agree and consent that we may collect, use and share your personal information in accordance with this privacy policy.

What type of information does Mastro’s collect about me?

Personal Information means information that can be used to identify an individual and includes:
Name, address, phone number, e-mail address and financial information, such as credit card number.

Non personal information.

We collect web site use information which includes information about your internet service provider, browser type, domain name, IP address, the web site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points. Collection of web site use information is described in more detail here. Our collection of web site use information may involve the use of cookies and pixel tags. Mastro’s may also collect aggregated data, which is data from which the identity of an individual cannot be determined.

How does Mastro’s use personal information?

Mastro's may use personal information provided orally or in writing (including via electronic media) by customers in order to process and manage your purchase of Mastro's gift card or to communicate with you about your order or purchase. We may also share information with companies that provide support services to us (such as credit card processors, mailing houses or web hosts), that help us market our products and services (such as email vendors) or our strategic partners. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our corporate policies, or to protect our or others' rights, property, or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.

Please also note that even if you opt out of receiving promotional emails from us, we may still use your information to communicate with you for other purposes, such as gift card purchases, and customer service responses.

How do I remove opt out of promotional emails?

Please email comments@ldry.com, or call (800) 552-6379.

Why does Mastro’s collect web site use information?

During your visit to Mastro's.com, we will collect certain web site use information for a number of purposes, namely to:

Our collection of web site use information may involve the use of cookies. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. We use cookies to remember the items in your cart, recognize you when you return to our website and analyze visitor behavior.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

How is my personal information secured?

Mastro's strives to maintain appropriate physical, technical and administrative security with respect to its offices and information systems so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. We encrypt the pipe through which personal information, such as credit card numbers, is sent, using Secure Socket Layer (SSL) technology to ensure that your information is safe as it is sent over the Internet to our server. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Information from children.

MastrosRestaurants.com is a general audience site that is not designed nor intended to collect personal information from children under the age of 18. Mastro's does not knowingly collect personal information from anyone under the age of 18, and does not use such information if it discovers that it is has been provided. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 18 should not provide any personal information on this Site. We ask that parents supervise their children while online.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Mastro's will investigate all complaints and if a complaint is justified, we will take all reasonable steps to resolve the issue.

Mastro’s Restaurants, LLC can be contacted via email at comments@ldry.com, at (800) 552-6379, or by or writing to Mastro’s Restaurants, LLC, 1510 W. Loop South, Houston, TX 77027.